#Infor workforce time clock glitch how to

By allowing employees to complete workforce management transactions through their IP phones and interact in real-time with supervisors at the employee's point-of-work, there is no lost time commuting to clocks. Every phone extension becomes a data capture and an interaction points with an organization's workforce management system.

Voice collaboration between supervisor and employee.Įmployees are no longer restricted by the number or location of conventional time clocks.

Real-time overrides of exceptions such as clocking in for unscheduled shifts or breaks.

View personal balances (i.e., vacation, sick, and total hours worked).

Change the current job type or department that hours are being logged against.

The Store Workforce Connection solution provides employees the ability to use the store's IP phones as an interface to the company time and attendance application to perform the following tasks:

Cisco Application eXtension Platform (AXP).įigure 1 provides an overview of the components in the solution and their functional relationship.įigure 1 Store Workforce Connection Solution Architecture - Conceptual.

Cisco Unified Communication Manager and Cisco Unified IP phones.

Infor Workforce Management (WFM)-Time and attendance and workforce scheduling application.

This integration offers new workforce management functionality by integrating the existing application features with voice services and hardware. The Store Workforce Connection solution integrates the Cisco Unified Communication platform and the Infor Workforce Management (WFM) application used by retailers to monitor, manage, and control labor costs. Store Workforce Connection Solution Overview

#Infor workforce time clock glitch how to

This document provides guidance on how to implement the Cisco Unified Communications Store Workforce Connection solution. This combination offers retailers new functionality that dramatically increases efficiency, making significant difference to their bottom-line. The Cisco Store Workforce Connection solution integrates the Infor HCM Workforce Management Application, Cisco Unified Communications Manager, and Cisco Unified IP phones. Retail companies depend on Human Capitol Management (HCM) to efficiently run the daily operation of their stores' workforce. Implementing and Configuring the SolutionĬisco Application eXtension Platform (AXP)Īppendix A- Lab Validation Device ConfigurationsĪppendix B-Lab Validation Network Diagrams Store Workforce Connection Solution-Components and Servicesĭesigning the Store Workforce Connection Solution Unified Communication Manager and VOIP Phones Store Workforce Connection Solution Framework

Cisco Unified Communications Store Workforce Connection Design and Implementation Guide Table Of ContentsĬisco Unified Communications Store Workforce Connection Design and Implementation Guide